PURCHASING INFORMATION

Which mouthpiece is right for my device?

Our offer includes many types of disposable mouthpieces. Our mouthpieces fit most of the devices available on the Polish market. In the descriptions of each model, you will find a list of compatible devices. If your device is not on any of them, contact us and our advisers will try to help you choose the right mouthpiece.

How long will delivery take?

We make every effort to ensure that the products we offer are available immediately. In the case of mouthpieces, orders placed by 12 o’clock (depending on the size of the order) are processed the same day. The execution of orders including other products from our offer depends on the current stock levels. You will be informed about the expected date of the contract.

What is a 'dedicated offer'?

At Pulmeq Sp. z o. o., first of all, we focus on customer satisfaction. The products available in our online store cover only part of the offer. If you are looking for products that you have not found in the store or expect an offer for comprehensive supply of your facility, you can ask us to prepare dedicated offer . For orders from dedicated offer preferred terms of purchase are provided, i.e. individual valuation and deferred payment date.

Where can I see my order?

You can see the orders after logging in, by clicking here.

Can I count on a discount as a regular customer?

Of course! If you regularly shop in our online store, you can count on additional benefits. Contact us to check what we have prepared for you.

There is an error on my invoice, how can I correct it?

In the event of incorrect Buyer’s data on the VAT invoice, we may issue an invoice correcting the Buyer’s data. To obtain the above document, please contact us by specifying:

  • – Invoice or order number
  • – New data to the address: sklep@teodor.pulmeq.com